Water damage help for Lilburn homes, from a stain to a flood

Split pipes, soaked carpet, stained ceilings and wet basements in Lilburn, Tucker and Snellville. Say what you see when you call (678) 835-3780.

Call (678) 835-3780See the eight jobs

Read: Find a Hidden Leak with Your Water Meter

660 Hillcrest Rd, Lilburn, GA 30047

Technician beside an air mover and dehumidifier on pulled-back wet carpet in Lilburn

Water extraction
Burst pipes
Basement flooding
Sewage and mold
Lilburn, Tucker, Snellville

Dripping copper elbow joint inside an opened wall, lit by a flashlight

From the phone call to the first look

1
You say what happened: the room, the flooring, where the water came from and whether it is still running.
2
The call goes to a local water damage contractor who covers your town.
3
The contractor decides what to look at first and walks through the options.
4
Any questions about the work get answered on that call, before anything starts.

Three towns, three sets of numbers

Lilburn

In Lilburn, about half the homes date from the 1970s and 1980s. Water trouble there goes to Gwinnett County Water Resources, 678.376.7000. More on water damage in Lilburn.

Tucker

Tucker is in DeKalb County, so main breaks and sewage emergencies go to Watershed Management at 770-270-6243. The median home there dates to 1981. More on water damage in Tucker.

Snellville

Snellville's housing runs mostly from the 1970s into the 2000s, and Public Works is at 770-985-3527. More on water damage in Snellville.

Short answers before you dial

What comes first?: Get clear of wet wiring and gas. Then stop the water at its source, if the valve is reachable from a dry spot.
Who handles a water main?: The water utility: 678.376.7000 in Gwinnett County, 770-270-6243 in DeKalb County.
What gets photographed?: Every wet room, plus wherever the water is coming from, before anything is moved.
Is the water safe to touch?: Assume it is not when it came from a drain or from outside. The CDC says a flooded home may be contaminated with mold or sewage.
How soon does it need to dry?: As soon as possible. UGA Extension's checklist gives 24 to 48 hours for areas showing moisture.

Blue tarp battened down over the roof of a brick split-level under oak trees

Who is on the other end

Compass Lilburn Water Damage Restoration, at 660 Hillcrest Rd in Lilburn, runs a phone line that reaches a local water damage contractor, for homeowners and landlords in Lilburn, Tucker and Snellville. Arrival times and prices are not promised on this site; those are questions for the contractor on the call.

One door: the phone

The phone is the only way in. This site has no forms, no email box and no chat. Anything involving live wiring, gas or a downed line goes to 911 or the utility first: Atlanta Gas Light at 877.427.4321 for gas, and for a downed line, Georgia Power's report number, 1-888-891-0938. After that, call (678) 835-3780, describe the damage and the town.

Call (678) 835-3780

660 Hillcrest Rd, Lilburn, GA 30047

Eight kinds of water trouble, sorted by what you can see

Eight water damage jobs for homes in Lilburn, Tucker and Snellville, from standing water to mold, each with safety lines and local phone numbers.

Water already on the floor

Pulling water out and tracing where basement water comes in are the same first hour of thinking.

Technician running an extraction wand over wet carpet near a window

Water Extraction and Drying

Is there still water on the floor, or has the carpet and pad soaked it up? Water extraction in Lilburn, GA begins with getting the standing water out, then checking what stayed damp underneath.

See this job

Finished basement office with standing water and a desk raised on blocks

Flooded Basement and Crawl Space

Is there water in the basement or crawl space, and no clear way in? Flooded basement cleanup in Lilburn, GA starts with tracing the source and clearing the water.

See this job

Pipes and appliances

A split supply line and a failed hose share one move: close the valve.

Burst Pipe Water Damage

Did a pipe split, and is water still running? Burst pipe damage in Lilburn, GA can spread behind drywall and under flooring as well as across it.

See this job

Technician kneeling at a washer's leaking hose, water on the laundry room floor

Appliance and Water Heater Leaks

Is water pooling behind the washer, under the water heater or around the dishwasher? Appliance leak damage in Lilburn, GA can reach the subfloor and the wall behind the machine.

See this job

Water from above

A stain overhead and a storm leak both begin at the ceiling.

Technician on a stepladder testing a brown ceiling stain with a moisture meter

Ceiling and Wall Leaks

Is a brown patch spreading across the ceiling, or a wall damp to the touch? Ceiling and wall leaks in Lilburn, GA can start with a pipe, an appliance upstairs or the roof.

See this job

Storm and Roof Leak Water Damage

Did a storm push water through the roof, a window or a wall? Storm water damage in Lilburn, GA covers wet ceilings and soaked insulation indoors, while the roof itself is a roofer's job.

See this job

After the water

Sewage and mold both call for protective gear and a careful look.

Technician in a white coverall and respirator cutting out wet drywall

Sewage Backup Cleanup

Did a toilet, tub or floor drain push dark, smelly water into the house? For sewage damage, the EPA's advice is a professional experienced with contaminated water.

See this job

Respirator-wearing technician scraping dark spots off a cut-open wall stud

Mold After Water Damage

Is there a musty smell, or dark spots on a baseboard where a leak once ran? Mold after water damage in Lilburn, GA grows wherever things stay damp, so the water source comes first.

See this job

Pages this came from

Checked 1 Nov 2026